Plants are shipped based on the actual cost of a weighed shipping estimate (Sent by email). I know this can add a step to the transaction but helps save you money based on your custom order and allows local customers to pick up without an inflated price.
Plants are not shipped bare root but are shipped without a container and wrapped in plastic stretch wrap. This allows for better shipping costs and a tighter fit within the box (less shifting). If you prefer container shipping we can customize any order, please let us know.
Plants typically ship within three days of your order unless notified otherwise. In cooler areas of the country, we ship when forecasted temperatures on the route are above minimum USDA zone hardiness temperatures for five consecutive days for plants selected based on dormancy of the plant if it applies. Email me with any questions.
We currently do not ship internationally or to the states of AZ, TX, CA, OR, WA, UT
Warranty & Returns
All plants come with an “Arrive alive replacement promise”.
A photo of the plant and packaging must be sent within 2 days of the delivery date for all claims. Refunds are only provided if the plant is shipped or returned in a resalable condition or if a replacement is not available.